More dispatched jobs. Less missed work.
While you are on a job, the next emergency call can still reach someone useful.
AI front desk for HVAC, towing, electrical, movers
How it works
- 1
We answer the call.
The agent uses your service area, hours, and emergency rules.
- 2
We take the dispatch.
It captures issue, address, urgency, access notes, and contact details.
- 3
We warm-transfer.
High-priority jobs can reach a human with the context already collected.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by shops like yours.
- How does Yelow triage emergency versus routine service calls?
- You define the emergency triggers for your trade — no heat in winter, a car on the shoulder, a live-wire report — and the agent routes those to your on-call path while booking routine work into normal windows.
- What job details does Yelow capture for the crew?
- Whatever your dispatch sheet needs: the issue in the caller’s words, address, access notes, urgency, callback number, and the time window the customer can actually make.
- Can Yelow warm-transfer a high-priority job to dispatch?
- Yes — for the calls you flag as high priority, it brings your dispatcher onto the line with the job details already collected, so the handoff takes seconds instead of a repeated interview.