A birthday cake ordered start to finish
Flavor, filling, size, “Happy 40th, Maria” inscription, nut allergy, Saturday 2pm pickup. Yelow walks the caller through your order form and books the pickup slot.
Hospitality
A custom cake order is a ten-minute call with a dozen details — flavor, tiers, inscription, allergies, pickup date. Yelow takes it all down while your bakers keep icing.
01 On your phone line
Flavor, filling, size, “Happy 40th, Maria” inscription, nut allergy, Saturday 2pm pickup. Yelow walks the caller through your order form and books the pickup slot.
Yelow answers from the day’s list you keep it trained on, and takes a hold order so the sourdough is still there at 5pm.
02 Works where you already work
03 Common questions