Hospitality

Custom cake calls, taken to the last detail.

A custom cake order is a ten-minute call with a dozen details — flavor, tiers, inscription, allergies, pickup date. Yelow takes it all down while your bakers keep icing.

01 On your phone line

Calls it handles for you.

A birthday cake ordered start to finish

Flavor, filling, size, “Happy 40th, Maria” inscription, nut allergy, Saturday 2pm pickup. Yelow walks the caller through your order form and books the pickup slot.

The “what’s fresh today?” call

Yelow answers from the day’s list you keep it trained on, and takes a hold order so the sourdough is still there at 5pm.

02 Works where you already work

The tools your shop already runs.

  • Clover

03 Common questions

Asked by bakeries.

Can Yelow take custom cake orders over the phone?
Yes — it collects every field your order sheet needs (flavor, size, inscription, allergens, pickup date) and applies your lead-time rules, so a three-tier order never lands with two days’ notice.
What if a wedding-cake caller needs a consultation?
Yelow books the consultation into your calendar and captures the event date, guest count, and budget up front, so your first conversation starts informed.
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