An office catering order at 7:40am
Twelve drinks and two dozen pastries for a 10am meeting. Yelow captures the full order, applies your lead-time rules, and flags it to the bakery case before the rush peaks.
Hospitality
Morning rush at the bar, not on the phone.
A cafe’s calls cluster into the exact two hours the espresso bar can’t spare a hand. Yelow catches the catering asks, the “do you have oat milk?” calls, and the large group orders.
01 On your phone line
Calls it handles for you.
The allergen call
Whether the lemon loaf has nuts is answerable from the product notes you gave the agent — instantly, without a barista stepping off espresso.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by cafes and coffee shops.
- Can Yelow take catering and pre-orders for my cafe?
- Yes. It captures the full order, applies your minimum lead time, and delivers a summary to your team so the case is ready before the customer walks in.
- Will callers know they are talking to an agent?
- Yelow discloses it is an automated assistant when asked and always offers a path to a human. Most callers just want the order taken quickly — which is the point.