New-patient intake, complete
Name, contact, insurance carrier, reason for visit, last cleaning date. Yelow collects your intake fields and books the new-patient slot your schedule reserves for them.
Professional Services
New-patient calls answered on the first ring.
A new-patient call that hits voicemail books with the next practice on the list. Yelow answers intake, checks insurance basics, and schedules the first visit.
01 On your phone line
Calls it handles for you.
The Saturday-night toothache
After-hours pain calls get your triage script: what counts as an emergency, which oral surgeon you refer to, and a first-thing-Monday slot captured for everything else.
Hygiene recall rebooking
When a patient calls to move a cleaning, Yelow reschedules within your hygienists’ real availability instead of leaving a voicemail loop.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by dental practices.
- Can Yelow answer insurance questions for my dental office?
- It answers what you train it on — which carriers you are in-network with, what a new-patient visit includes — and routes anything beyond that to your front desk with the question already written down.
- How does Yelow handle dental emergencies after hours?
- It follows your emergency protocol: true emergencies get your on-call instructions or referral line, and everything else gets booked into the next morning’s reserved slots.
- Is patient information handled carefully?
- Yelow captures only the intake fields you configure and delivers them to your practice; transcripts live in your dashboard, not in a voicemail box anyone can replay.