Reservation while the host stand is buried
A caller wants a table for six on Saturday. Yelow checks your party-size and seating rules, books the slot, and texts the confirmation — no one leaves the floor.
Hospitality
Every table call answered, even mid-rush.
Friday 7pm: the host stand is three deep and the phone keeps ringing. Yelow picks up in your restaurant’s voice, quotes the wait, and takes the reservation or the takeout order.
01 On your phone line
Calls it handles for you.
Takeout order during the dinner push
Yelow reads your live menu, captures the order item by item with modifiers, quotes the pickup time from your kitchen rules, and sends the ticket to the counter.
The “are you open on Monday?” call
Holiday hours, patio status, corkage, parking — the questions that interrupt service get answered instantly from the details you gave the agent.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by restaurants.
- Can Yelow take reservations for my restaurant?
- Yes. Yelow answers the call, applies your party-size, timing, and seating rules, books the reservation, and confirms with the caller — 24/7, including while your team is in service.
- Can Yelow take phone orders from my menu?
- Yes. You paste in your menu once; Yelow captures items, modifiers, pickup name and timing, and hands your counter a clean ticket. It works alongside Toast, Square, and Clover setups.
- What happens when a caller needs the manager?
- Yelow warm-transfers: it brings a human onto the line with the caller’s context already collected, so complaints, large-party events, and vendor calls reach the right person.