More booked jobs. Fewer dropped emergencies.
While you are under a sink, the next burst-pipe call still needs a real answer.
AI front desk for plumbers and drain specialists
How it works
- 1
We answer the call.
The agent uses your service area, hours, and emergency rules.
- 2
We take the job.
It captures the issue, address, urgency, and access notes.
- 3
We warm-transfer.
Burst pipes and floods can reach you with the details already collected.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by shops like yours.
- How is Yelow different from a plumbing answering service?
- An answering service takes a message; Yelow works the call — it applies your emergency rules, gives your scripted shutoff guidance, books the job with the details your techs need, and pages on-call when the water is actively winning.
- Can Yelow schedule non-urgent plumbing work?
- Yes — leaky faucets, slow drains, and fixture installs get booked into your normal schedule with the symptom, address, and access notes captured, so the truck rolls with the right parts.
- What happens when several plumbing emergencies call at once?
- Yelow answers every line simultaneously — no busy signal, no queue — captures each job in full, and escalates them per your priority rules, which is exactly the moment a single dispatcher gets buried.