Burst pipe, water everywhere
Yelow gives your first-response script — main shutoff location guidance — captures address and access, and pages the on-call tech with the details in hand.
Plumbing
Burst-pipe calls answered before the water wins.
A flooded kitchen does not redial. Yelow answers instantly, walks the caller to the shutoff valve per your script, and gets the job to your on-call tech.
01 On your phone line
Calls it handles for you.
A water-heater replacement inquiry
Tank or tankless, gas or electric, age of the unit: Yelow collects what your quote needs and books the visit window the caller can actually make.
02 Works where you already work
The tools your shop already runs.
03 Common questions
Asked by plumbers.
- Can Yelow handle after-hours plumbing emergencies?
- Yes — floods and burst pipes trigger your emergency path with on-call paging and your after-hours rate disclosure, while a slow drain books into tomorrow’s schedule.
- Will Yelow give callers plumbing advice?
- Only the safety guidance you script — like where a main shutoff usually is. Diagnosis stays with your techs; the agent’s job is capturing the call and dispatching it correctly.